11takabet Terms and Conditions

1 Introduction and Applicability

These terms and conditions ("Terms") apply to the 11takabet platform and all its services. By browsing this website, registering, or using any service, you automatically agree to these terms and conditions.

11takabet operates an online gaming and betting platform for users in Bangladesh. Our services include slot games, cricket betting, live casino, virtual sports and many other categories.

If you disagree with any part of these terms and conditions, please stop using our platform and contact our support team about the issue.

2 Account Registration and Management

2.1 Eligibility Requirements

To open an account with 11takabet, you must meet the following conditions:

• You must be at least 21 years of age (21+).
• You must be legally entitled to participate in online gaming and betting.
• You will operate the account entirely for yourself and in your own interest.
• Only one account per person is permitted.

2.2 Registration Information

You must provide accurate, complete and up-to-date information when registering an account. Providing false information may result in the account being suspended or closed and any associated balance being forfeited.

2.3 Password and Security

It is entirely your responsibility to keep your account login details confidential. Any unauthorized access must be reported to our support team immediately. Sharing your password with others is strictly prohibited.

2.4 Account Verification

11takabet may request documents for identity, age or address verification at any time. We reserve the right to put withdrawals on hold until verification is complete.

3 Deposits, Withdrawals and Payment Policy

3.1 Deposits

A minimum deposit of ৳200 (two hundred taka) applies for each payment method. We support the following methods:

• bKash
• Nagad
• Rocket
• Bank Transfer

Use the correct reference number when making a deposit. 11takabet is not responsible for delays caused by incorrect information.

3.2 Withdrawals

The minimum withdrawal amount is ৳500 (five hundred taka). Withdrawals are generally processed within 30 minutes to 3 hours. However, in some cases the verification process may cause a delay.

3.3 Currency and Conversion

All transactions are conducted in Bangladeshi Taka (BDT / ৳). If any currency conversion fee applies, it will be charged at the rate set by the payment provider.

3.4 Failed Transactions

If a transaction fails for any reason, the relevant amount will automatically be returned to the sender's account. For failed transactions, please contact our support with full details of the issue.

4 Bonuses and Promotional Offers

4.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 earns a ৳1,500 bonus for a total balance of ৳2,500; or depositing ৳22,000 earns the maximum ৳15,000 bonus for a total of ৳37,000.

4.2 Wagering Requirements

A 20x wagering requirement applies to all bonuses. This means you must wager an amount equal to 20 times the bonus before the bonus funds can be withdrawn.

4.3 Bonus Abuse

If any evidence of bonus abuse is found — such as claiming from multiple accounts, placing artificial bets or any other fraudulent activity — the relevant bonus and winnings will be cancelled and the account may be closed.

4.4 Promotion Changes

11takabet reserves the right to modify, suspend or cancel any existing promotion at any time. Users will be informed if the terms of an ongoing promotion change.

5 VIP Program and Loyalty Rewards

The 11takabet VIP program has four tiers. Each tier provides a weekly cashback benefit:

• Bronze: Up to 0.4% weekly cashback.
• Silver: Up to 0.8% weekly cashback.
• Gold: Up to 1.1% weekly cashback.
• Platinum: Up to 1.5% weekly cashback.

You can move up to higher tiers through regular gaming activity. 11takabet reserves the right to change VIP benefits, conditions and cashback amounts.

6 Prohibited Activities and Code of Conduct

The following activities are strictly prohibited:

• Money laundering or conducting illegal financial activities.
• Attempting to collect bonuses through fraudulent means.
• Attempting to hack or manipulate the gaming system or software.
• Using another user's identity or information.
• Placing bets using automated bots or software.
• Harassing or insulting other users.
• Using the platform for illegal activities.

Violating these rules may result in immediate account closure, forfeiture of all funds, and legal action if necessary.

7 Gaming Rules and Fair Play

7.1 Fair Play Policy

11takabet is committed to ensuring a fair and transparent gaming environment. All our games are operated by verified and secure technology that guarantees impartial results.

7.2 Betting Limits

Each game has its own minimum and maximum betting limits, which are clearly stated within the game. 11takabet reserves the right to change betting limits at any time.

7.3 Disputed Results

If there is a dispute over the result of any game, system logs and database records will be treated as final. If a technical error results in an unfair advantage, 11takabet reserves the right to void the result of that round.

7.4 Disconnection

11takabet will not be held responsible if an internet connection is lost during a game. In the event of a disconnection, the last state recorded by the system will be treated as final.

8 Responsible Gaming Policy

11takabet places the highest importance on responsible gaming. We believe gaming is a form of entertainment — not a source of income.

• Users can set their own deposit limits, loss limits and session limits.
• Accounts can be temporarily deactivated at any time through the self-exclusion feature.
• If signs of gaming addiction appear, our support team will provide assistance.

For more information, visit our Responsible Gaming page.

9 Privacy and Data Protection

11takabet uses SSL encryption and modern security technology to protect your personal information. Your data is never sold or shared with any third party, except where required by law.

To learn more about how your information is collected, stored and used, please read our Privacy Policy.

10 Limitation of Liability

11takabet will not be held liable under any circumstances for the following:

• Financial losses arising from a user's gaming activity.
• Games being cancelled or disrupted due to loss of internet connection.
• Delays or issues caused by third-party payment providers.
• Losses caused by technical errors or unexpected system failures.
• Losses caused by a user's own carelessness or negligence.

Each user bears full responsibility for their own gaming activity. 11takabet is committed to providing a safe and reliable platform, but cannot guarantee outcomes in gaming.

11 Account Closure and Termination

11.1 Closure by User

Any user may request to close their account at any time. An opportunity to withdraw any remaining balance will be provided before the request is processed, unless the account is being closed due to a rule violation.

11.2 Closure by 11takabet

11takabet reserves the right to immediately close any account in the following circumstances:

• Serious violation of the terms and conditions.
• Fraudulent or suspicious activity.
• Providing false identity or age information.
• Suspicion of money laundering or illegal financial activity.

12 Dispute Resolution and Contact

If you have any dispute or complaint, please contact our support team first. Our team provides assistance 24/7 in Bengali via live chat.

Support Email: [email protected]

We are committed to resolving all disputes through discussion. For more information, see our FAQ page or visit our About Us page.

13 Changes to Terms and Notifications

11takabet reserves the right to change, amend or update these terms and conditions at any time. A notice will be displayed on the platform for significant changes.

Continuing to use the platform after any changes will be taken as your acceptance of the revised terms and conditions. It is therefore your responsibility to review this page regularly.

These terms and conditions were last updated in January 2026.