❓ Frequently Asked Questions
Answers to all your questions about 11takabet
Find clear and detailed answers to the most common questions from players in Bangladesh about accounts, deposits and withdrawals, bonuses, games and security — all in one place.
11takabet is a safe and transparent online gaming platform for players in Bangladesh. Whether you are a new member or have been playing for a long time, this FAQ page will be useful to you. Below you will find detailed information on everything from opening an account to transferring money via bKash, Nagad and Rocket, bonus terms and conditions, cricket betting and responsible gaming. If your question is not on this page, our 24/7 live chat support is here for you.
Account and Registration
Account and Registration
To register at 11takabet you will need an active mobile number, a valid email address and a strong password. The registration process is quick and can be completed entirely online. Providing accurate information is important, as it is used for identity verification when making withdrawals.
No. Under 11takabet's rules, each person may hold only one account. Creating multiple accounts may result in bonus cancellation and account suspension. This rule is strictly enforced to ensure fair and honest gaming.
On the login page, use the "Forgot your password?" option. A password reset link will be sent to your registered email or mobile number. If you have any trouble, contact our 24/7 live chat support and they will assist you promptly.
11takabet is for players aged 21 and above only. Age is verified during account registration. Accounts belonging to underage users will be closed immediately and any deposited funds will be returned. Responsible gaming is our top priority.
Deposits and Withdrawals
Deposits and Withdrawals
Deposits from bKash to 11takabet are generally instant — in most cases the funds appear in your account within a few minutes. If there is a slight delay due to network congestion, please notify us via 24/7 live chat. The minimum deposit amount is ৳200.
Yes, Nagad is fully supported — both deposits and withdrawals are available. For Nagad, bKash, Rocket and bank transfer, the minimum deposit is ৳200 and the minimum withdrawal is ৳500.
The standard processing time for withdrawals at 11takabet is 30 minutes to 3 hours. bKash and Nagad are generally processed fastest. Bank transfers may take a little longer depending on the bank's working days. Having identity verification completed speeds up the process further.
11takabet does not charge any additional fees of its own for deposits or withdrawals. However, your mobile banking app (bKash, Nagad, Rocket) or bank may apply their standard transaction charges. It is advisable to check the fee schedule of the relevant payment provider before making a transaction.
Yes, Rocket (Dutch-Bangla Bank's mobile banking) is supported. You can deposit from Rocket and withdraw to your Rocket account. The minimum withdrawal amount is ৳500. When submitting a withdrawal request, enter your registered Rocket number correctly to ensure a smooth transaction.
Games and Rules
Games and Rules
To bet on BPL (Bangladesh Premier League) matches at 11takabet, you first need to deposit funds into your account, then go to the cricket section and select your preferred match and market. Bets can be placed both before the match and during live play. The specific rules for each market are listed on the site.
RTP stands for "Return to Player" — it is the theoretical percentage of total bets that a game returns to players over the long term. For example, a 96% RTP means that on average ৳96 is returned for every ৳100 wagered. RTP is a long-term statistical figure — results in a single session may vary. All games at 11takabet follow fair play standards.
Yes. 11takabet is fully mobile-friendly. The site works smoothly on any smartphone browser, whether Android or iOS. Slots, live casino, cricket betting — all sections work equally well on mobile. There is no need to download a separate app.
In live casino you play in real time with a human dealer — such as live Baccarat, Roulette or Andar Bahar. Slots are software-based automated games where you spin the reels for a chance to win. Both types of games are available at 11takabet, from leading providers.
For T20 World Cup matches at 11takabet, various markets are available including match winner, top batsman, top bowler, highest runs and number of wickets. Bets can also be placed on live markets during the match. Special offers are available during the tournament.
Bonuses and Promotions
Bonuses and Promotions
11takabet offers a 150% welcome bonus on your first deposit, up to ৳15,000. Example: deposit ৳1,000 and ৳1,500 bonus is added, giving a total balance of ৳2,500. If you deposit ৳22,000, the bonus is capped at ৳15,000, giving a total of ৳37,000. Your account must be active to receive the bonus.
The wagering requirement for the 11takabet welcome bonus is 20 times (20x). This means you need to wager a total amount equal to the bonus multiplied by 20 before the bonus becomes withdrawable. Example: for a ৳1,500 bonus you need to place a total of ৳30,000 in bets. See the terms and conditions page for full details.
11takabet's VIP program has 4 tiers: Bronze (weekly cashback up to 0.4%), Silver (up to 0.8%), Gold (up to 1.1%) and Platinum (up to 1.5%). You can gradually move up to higher tiers through regular play. Each tier offers better offers and priority support.
VIP members receive cashback every week. A set percentage of your weekly net losses is returned to your account as cashback, based on your VIP tier. Cashback is usually added automatically at a set time each week. Contact live chat for more details.
Under the bonus terms and conditions, bets placed from bonus balance on certain games or betting markets may not count toward the wagering requirement, or may count only partially. Slot games are generally counted in full. Specific terms and conditions are given on the terms and conditions page.
Security and Responsible Gaming
Security and Responsible Gaming
Yes. 11takabet uses SSL encryption technology, which keeps your personal information and financial transactions secure. Personal information is not shared with third parties. For full details about our privacy policy, please see the privacy policy page.
Yes. 11takabet places the highest importance on responsible gaming. You can set your own deposit limits, session time limits and wagering limits. A self-exclusion option is also available if needed. See the responsible gaming page for more details.
If you feel you need a break from gaming, contact our 24/7 live chat support and request self-exclusion. Your account will be locked for the specific period of your choosing. This step is handled confidentially and respectfully.
Yes. 11takabet uses games from leading international providers including Pragmatic Play, PG Soft, JILI, Spribe and Evolution Gaming. These providers use Random Number Generator (RNG) technology that is regularly audited by accredited third parties, keeping game outcomes completely unbiased.
11takabet's support team is available 7 days a week, 24 hours a day (Bangladesh Standard Time). Chat with us in Bengali via live chat or contact us by email: [email protected]. You will receive prompt assistance with any technical issues, payment questions or account-related matters.
Still have a question?
Our support team is always here for you — chat with us in Bengali and get a quick resolution.